Originally Aired - Tuesday, November 5 • 2:30 PM - 4:00 PM PT
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Location: S231
While not a direct roadmap, the NFL's emphasis on interconnectivity, data, and technology is improving player safety, player performance, and an understanding of every facet of the game, aiming to create a better football experience for fans, players, and teams. Jeff Wildman and Phil Knapp of BASF Automotive Refinish discuss the similarities in how the automotive industry is undergoing a transformation with the integration of connected automobile technologies, contributing to enhanced vehicle safety and an increasingly interconnected world that improves the passenger experience. These innovations significantly impact every aspect of a collision center, underscoring the importance of data-driven decision-making. In a collision center, informed choices based on real-time information, such as analyzing data on repair times, customer satisfaction, and resource allocation, become crucial. This approach enables collision centers to optimize operations, enhance efficiency, improve the customer experience, and ultimately elevate overall performance & profitability.
• Understand how to stay relevant, adapt to market changes, and build a more resilient and successful business.
• How to use the data & resources already in your business to identify cost-saving opportunities, streamline processes, and adapt to changing market demands.
• Be prepared to navigate economic uncertainties more effectively and maintain operational resilience.
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Cost: $100
Show Session ID: RD10
